Refund Policy
This Refund Policy applies to the Inkz mobile application and the inkz.app website.
Last updated: July 28, 2026
1. Overview
Inkz does not currently process payments directly. The app is live on Google Play; the App Store listing is still in preparation.
No fee is charged to use the core service today. Because no paid features are active yet, there is no amount to refund.
2. Credits
Try-on credits granted during onboarding are promotional. They carry no monetary value and cannot be redeemed for cash.
Because these credits have no monetary value, no refund is owed for them.
If a try-on job cannot complete due to a system or provider error, the consumed credit is automatically returned to your balance. This is a credit-balance adjustment, not a monetary refund.
3. Platform Role
Inkz is a technology platform that connects artists, studios, and clients.
It is not a party to any tattoo service or payment that may occur between users and professionals, and it issues no refunds for those transactions.
4. Third-Party Transactions
Any payment processed by Apple, Google, a payment provider, or directly between users and professionals is governed by that party's terms.
Refund requests for such payments must be directed to the party that charged you.
5. Future Paid Features
When paid features launch, this policy will be updated with the applicable refund and cancellation terms before any charge occurs, in line with applicable law and the relevant app store policies.
6. Governing Law
This policy is governed by the laws of the Republic of Turkiye. Mandatory consumer rights remain reserved.
7. Contact
Email: [email protected]
Company: ATİBA DİJİTAL EĞİTİM DANIŞMANLIK İNŞAAT LİMİTED ŞİRKETİ
Address: BARBAROS MAH. LALE SK. AGAOGLU MY OFFICE NO: 2 İÇ KAPI NO: 13 ATAŞEHİR/ İSTANBUL